Outsource Your IT Services & Support

Solving business problems with IT solutions.

Your Technology is Our Business

TechFocus wants to be the tecnology partner you trust and need to take your business to the next hieghts you have always wanted.

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Device Repair & Troubleshooting

Hardware troubleshooting is the process of reviewing, diagnosing and identifying operational or technical problems within a hardware device or equipment. It aims to resolve physical and/or logical problems and issues within a computing hardware.

Assessment

Gathering information from appropriate sources in order to develop the best understanding of the problem. To gain the needed knowledge as a result of our technical expertise.

Tools

Using the right software/hardware instruments that will aim in assessing the problem as well as the right tool to solve the problem.

Resolution

Analyzing the problem and providing the appropriate solution in a timely fashion.

IT Management / Maintenance

IT management refers to the monitoring and administration of an organization’s information technology systems: hardware, software and networks. IT management focuses on how to make information systems operate efficiently.

Management

Monitor and govern IT systems to ensure they’re always available and function reliably. IT management responsibilities and tasks include:

Determining business requirements for IT systems
Managing IT budgets and costs
Monitoring safety and compliance
Controlling system and network security
Implementing new software, hardware and data systems
Providing technical or help desk support

Maintenance

Maintenance refers to the processes needed to sustain an IT product throughout its operational life cycle. Modifications to the IT product are logged and tracked, an impact analysis performed, code and other parts of the IT system are modified, testing is performed, and a new version of the IT product is released. Maintenance also includes training and other daily actions used to provide support. The primary IT maintenance activities are:

Process implementation
Problem and modification analysis
Modification implementation
Maintenance review/acceptance
Migration
Retirement

Data Recovery and Backup Plan

Ensuring data availability for your workloads. Backup and recovery describes the process of creating and storing copies of data that can be used to protect organizations against data loss.

Data Backup

Storing copies of original data which can be used in case of data loss. Data Backup is a very important approach of data protection. Backup is achieved by storing copies of the original data on separately devices.

Data Recovery

Recovery refers to restoring the lost data in case of failure. The Recovery is a process of retrieving lost, corrupted or damaged data to its original state.

Network Design and Monitor

Your network is the lifeline to your business. Network design can have a major impact on business outcomes. Finding the right balance of network performance, security, redundancy, and cost require a unique mix of project management and technical skill.

Network design is the practice of planning and designing a communications network.

Cloud Services

Cloud computing refers to data that is stored on a computer somewhere in the world that you access via the internet. It allows you to use services and applications anywhere through the internet without installation. There are many cloud computing deployment models, services, applications, and offerings.

Cyber Security

The application of technologies, processes and controls to protect systems, networks, programs, devices and data from cyber attacks. It aims to reduce the risk of cyber attacks and protect against the unauthorized exploitation of systems, networks and technologies.